Last updated: 27/10/2025
1. Introduction
Smash Aroma (the “Restaurant,” “we,” or “us”) provides this privacy policy with information on how we collect, use and disclose personal information. This Privacy Policy describes our practices in connection with information that we collect through:2. Personal information (PI)
3. Collection of PI
We and our service providers collect Personal Information in a variety of ways, including through the Services when you sign up for an account, place an order, or contact customer services. We need to collect Personal Information in order to provide the requested Services.4. Use of personal information
We and our service providers use Personal Information for the following purposes:5. Disclosure of personal information
We share Personal Information to sevice poviders who support the operation of our business and website, including SMEBizness Ltd and Ordugh Foods Ltd, who assist with website management, customer support, order processing, and communications and Oracle, the processor and provider of the Oracle Restaurants eStore Platform. You can learn more about the Oracle Restaurants eStore Privacy Policy here.6. Security
We seek to use reasonable organizational, technical and administrative measures to protect Personal Information within our organization. If you have questions about our security practices, please notify us in accordance with the “Contacting Us” section below.7. Rights and access
Your rights regarding our use and disclosure of your Personal Information.8. Retention period
We retain your Personal information for only as long as necessary to fulfill the purposes for which it was collected, including processing orders, providing customer support, and complying with legal, accounting, or reporting requirements. Order-related information is typically retained for up to 6 years to comply with tax and accounting obligations. Customer communications and support enquiries may be retained for a reasonable period to ensure ongoing customer service. We may also retain certain data for longer wherer required by applicable law or where necessary to establish, exercise, or defend legal claims9. Sensitive information
We ask that you not send us, and you not disclose, any other sensitive personal information (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, biometrics or genetic or health characteristics, criminal background, or trade union membership) on or through the Services.10.Contacting Us
Smash Aroma, located at 1027 Cathcart Rd, Glasgow G42 9XJ, is the company responsible for collection, use, and disclosure of your Personal Information under this Privacy Policy.11. Updates to this privacy policy
The “Last Updated” legend at the top of this Privacy Policy indicates when this Privacy Policy was last revised. The most up-to-date version can be found on the Website. In case there is an important change that we want to highlight to you, we will also inform you in another appropriate way (for example, via a pop-up notice or statement of changes on our website)12. Additional info